What You Can Do If Your Heat Pump Is Not Working

29 March 2017
 Categories: , Blog


If your heat pump stops working, it can be a frustrating and uncomfortable experience. Sometimes people mistakenly think that their heat pumps are in need of major repairs. Knowing some basic troubleshooting could help you avoid an unnecessary HVAC maintenance call. The following points will help you to better understand issues that you can check on your own and when you may need to contact a professional. 

Won't Turn On

If your heat pump is not powering on, it is likely related to a thermostat or power issue. Your thermostat may not be working at all. However, a common mistake that people make is not having their thermostat set to a temperature that will activate the heat pump. Try changing the temperature first. If that does not work, check your circuit breaker to be sure that your heat pump is getting power. 


This is a phenomenon that can happen for a number of reasons. Therefore, keep in mind that your heat pump may not be the actual culprit. For example, thermostat issues can also cause short-cycling to occur. Heat pumps may short-cycle if there is an issue with the filter. Dirt and dust clog filters, and they are sometimes the reason that heat pumps short-cycle. Inspect your heat pump filter. If it looks dirty, change it. 


HVAC systems should ideally operate in a quiet manner. However, issues with duct work or mechanical failures in these systems can result in noisy operation. The average person is not adept enough to troubleshoot a noisy heat pump. If you suspect your heat pump is responsible for noise, the matter should be referred to an HVAC technician. 

Wrong Temperature

If your heat pump is not providing you with the desired temperature but blowing air, you need to check your thermostat first. When you verify that the thermostat is set to the desired temperature, you can start some basic troubleshooting. Start by checking the heat pump filter. Change it if needed. If the filter is not dirty, check your register to ensure that they are all open. The final area to check is your condenser coil. Wipe it to be sure that it is clean. 

An HVAC contractor like A One Heating & Air Conditioning can be a good resource to use if your heat pump troubleshooting does not work. They can inspect and determine whether you have a  serious issue such as the need for a heat pump replacement or repair.